- Person-centred approach
- Attachment-informed work
- CBT techniques
About Hayley
Hayley Matthews is a therapeutic counsellor who supports people facing stress, anxiety, depression and a wide range of life challenges. She works with clients experiencing trauma, relationship strain, addiction and grief, and also helps with self-esteem, ADHD and difficulties around intimacy and family dynamics. Her friendly, straightforward manner aims to make first contact easier for someone feeling uncertain about reaching out.
Hayley uses a person-centred way of working that focuses on the individual's experience. She listens and reflects, helping people make sense of how past events shape present reactions. Sessions can include talking through life events, exploring patterns, and finding small, realistic steps to change.
She also draws on attachment-based ideas to look at how early relationships affect trust and closeness, and on cognitive behavioural techniques to address unhelpful thoughts and behaviours. Mindfulness practices and existential reflections may be offered when relevant to a person's concerns.
Hayley has five years' experience working in mental health and the care sector. She describes her style as warm, genuine and non-judgemental, and she aims to create an atmosphere where people feel heard and understood. Clinical supervision underpins her work and she is a registered member of the British Association for Counselling and Psychotherapy, BACP.
Sessions have included creative options such as metaphor, journaling and creative writing when those methods suit the person. She offers online or telephone sessions and encourages people to take the first step even when it feels daunting.
How Hayley adapts therapeutic approaches for online work
Hayley draws on a person-centred way of working that focuses on the person's experience and feelings. This approach means the counsellor listens closely, mirrors what is said and helps the person make sense of their reactions and choices. It is useful for exploring life events, low mood and relationship worries.She also uses cognitive behavioural therapy, which looks at the links between thoughts, feelings and actions. CBT techniques can help with anxiety, low mood, sleep problems and unhelpful habits by identifying patterns and trying practical exercises between sessions.
Finding the right approach is part of the work. Hayley will discuss goals, preferences and how you like to work, then suggest ways of combining person-centred listening with CBT or attachment ideas. That process is collaborative and can change as therapy progresses.
Her biography notes that she offers online and telephone sessions. Please confirm current session formats before booking so you know what is available. Online or phone sessions can make it easier to fit therapy into a busy week, allow shorter check-ins when needed, and remove travel time so sessions can occur from different locations. Creative tools such as journaling or metaphor can be used in remote sessions where they suit the person.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Credentials
United Kingdom
Languages
English
Frequently asked questions
What issues does Hayley help with?
Hayley works with stress, anxiety, depression and trauma among many other concerns such as addiction, grief, relationship and family issues, self-esteem, ADHD and eating or sleeping problems.
What is her therapeutic style like?
Her style is person-centred and relational, offering warmth, honesty and non-judgemental attention while helping people make sense of their experiences.
How much experience does she have?
She has five years' experience providing short and long term counselling in mental health and care settings.
What credentials and location are listed?
She is a registered member of the British Association for Counselling and Psychotherapy, BACP, and holds NCPS. Her practice is based in the United Kingdom.
Which languages and international arrangements are supported?
Sessions are offered in English. She is not currently accepting international clients.
What session formats are available?
The biography states that Hayley offers online or telephone sessions. Please confirm current session options before booking.
How are sessions priced?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
To start, select the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist's availability.